بازاریابی، مذاکره تجاری و فروش | United States America (US)

Create: 2025-04-19 Update: 2025-07-02 22:43:53

🔴▪️همیشه با مشتری موافق باشید

⭕️فرقی نمی‌کند خریدار چه بگوید، چه تعیین کند یا چه بخواهد.

❇️تحت هیچ شرایطی نباید با او مخالفت کنید یا بگویید او اشتباه می‌کند یا برآورده‌کردنِ درخواست او امکان‌پذیر نیست. اگر در این استراتژی ساده مهارت پیدا کنید، این استراتژی فروش، شما را نجات خواهد داد.

❇️جمله‌ی قدیمیِ «همیشه حق با مشتری است» درست نیست. در واقع در بیشتر موارد، حق با مشتری نیست یا حتی مشتری دروغ می‌گوید، ولی این مسئله به آن معنا نیست که باید بر سر او فریاد بکشید یا به او بگویید حق با او نیست. وقتی به مشتری می‌گویید «شما نمی‌توانید»، «اجازه ندارید» یا «این کار غیرممکن است»، موجب می‌شوید که او حالت تدافعی بگیرد، بر موضع خود بیشتر پافشاری کند و احتمالِ به توافق رسیدن با او کاهش پیدا کند. پس سعی کنید روی اصول مشتری مداری تمرکز کنید.

#ارتباط_با_مشتری

🎙 @lect_negotio ™

بازاریابی، مذاکره تجاری و فروش

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بازاریابی، مذاکره تجاری و فروش

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🔴▪️همیشه با مشتری موافق باشید

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