“Friendly but firm”: як зберігати баланс тону у листах @CATENGLISH

CATENGLISH | Англійська для кар'єри | United States America (US)

Create: 2025-07-02 Update: 2025-07-10 03:03:03

“Friendly but firm”: як зберігати баланс тону у листах, щоб тебе поважали

Багато хто боїться звучати занадто різко або, навпаки, надто м’яко в робочих листах англійською. Але саме поєднання доброзичливості й впевненості дозволяє зберегти професіоналізм і викликати повагу.

🟣 Як звучати доброзичливо:
▫️Hi/Hello [Name], — теплий, але нейтральний початок.
▫️Thanks for your input/effort! — коротко підкреслюєш, що цінуєш співпрацю.
▫️I appreciate your time on this. — вдячність завжди налаштовує на позитив.

🟣 Як звучати впевнено:
▫️Please ensure this is completed by [date]. — чітко про дедлайн.
▫️We need to move forward with… — показуєш рішучість.
▫️Let’s agree on the next steps by [date]. — конструктивний заклик до дії.

🟣 Що не варто писати:
🚫Maybe we could… — звучить невпевнено.
🚫I’m sorry, but… — надмірне вибачення робить позицію слабкою.
🚫I think it would be good if… — розмите формулювання.

CATENGLISH | Англійська для кар'єри

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CATENGLISH | Англійська для кар'єри

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