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Decagon and OpenAI deliver high-performance, fully automated customer support at scale

Launched in 2023, Decagon⁠(opens in a new window) has quickly become a key player in automating customer support for companies like Curology, BILT, Duolingo, Eventbrite, Notion, and Substack. OpenAI’s models are crucial in their ability to deliver fast, reliable responses—without human intervention.

From enterprises to tech-forward startups, Decagon helps businesses globally handle millions of support conversations without sacrificing quality or speed. The company uses a combination of OpenAI’s models—including GPT-3.5, 4, 4o, 4 Turbo, and OpenAI o1-mini—to deliver agentic bots that go beyond response generation and service the entire customer lifecycle.

Talks with ChatGPT
Decagon and OpenAI deliver high-performance, fully automated customer support at scale

Launched in 2023, Decagon⁠(opens in a new window) has quickly become a key player in automating customer support for companies like Curology, BILT, Duolingo, Eventbrite, Notion, and Substack. OpenAI’s models are crucial in their ability to deliver fast, reliable responses—without human intervention.

From enterprises to tech-forward startups, Decagon helps businesses globally handle millions of support conversations without sacrificing quality or speed. The company uses a combination of OpenAI’s models—including GPT-3.5, 4, 4o, 4 Turbo, and OpenAI o1-mini—to deliver agentic bots that go beyond response generation and service the entire customer lifecycle.
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Should I buy bitcoin?

“To the extent it is used I fear it’s often for illicit finance. It’s an extremely inefficient way of conducting transactions, and the amount of energy that’s consumed in processing those transactions is staggering,” the former Fed chairwoman said. Yellen’s comments have been cited as a reason for bitcoin’s recent losses. However, Yellen’s assessment of bitcoin as a inefficient medium of exchange is an important point and one that has already been raised in the past by bitcoin bulls. Using a volatile asset in exchange for goods and services makes little sense if the asset can tumble 10% in a day, or surge 80% over the course of a two months as bitcoin has done in 2021, critics argue. To put a finer point on it, over the past 12 months bitcoin has registered 8 corrections, defined as a decline from a recent peak of at least 10% but not more than 20%, and two bear markets, which are defined as falls of 20% or more, according to Dow Jones Market Data.

Decagon and OpenAI deliver high-performance

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