Игорь Кузнецов о темных паттернах | United States America (US)

Create: 2025-05-20 Update: 2025-06-29 18:11:37

Решил я тут, значит, отключить свою подписку WB Клуб. Смотрите, что было дальше 🆘

Спойлер: прямо учебник по дарк-паттернам

1. Сначала приложение просит перейти в браузерную версию. На ней нужно залогиниться, потому что на сайте я, конечно же, не был авторизован.
2. Окей, вошёл в аккаунт. Жму «Управлять подпиской» — появляется штора. Кнопки «Отключить подписку» на ней… нет.
3. Хорошо, листаю до раздела FAQ. Вижу вопрос: «Как отключить подписку?» — нажимаю в ответе на ссылку «Управление подпиской» и, внимание, появляется та же самая штора, но уже с кнопкой «Отключить подписку»!!!
4. Нажимаю. Появляются 3 экрана в духе Яндекс Плюса, где тебя умоляют остаться. На одном из них кнопка «Всё равно отключить» не попадает во вьюпорт...
5. А если вдруг ты решил возобновить подписку, то на той же шторе тебя встретят две кнопки «Возобновить». Под пальцем, конечно же, находится та, что «за 1069 ₽» на 6 месяцев.

Честно — такого я ещё не видел. 🙈 Не хватает только последнего шага: написать в саппорт и получить ответ через 72 часа, что "заявка на отключение подписки принята" 🙃

Игорь Кузнецов о темных паттернах

Forwarded from Launch to be done! / Ilya Chapyshev

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Решил я тут

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