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Create: 2024-11-18 Update: 2025-07-02 06:27:48

Как работать с пользователями бота

Рассылка — взаимодействуйте с вашей аудиторией с помощью рассылки, которая делается прямо в личные сообщения пользователям. Это могут быть скидки, акции, полезные материалы, напоминания, подарки 🎁 и многое другое.

Рассылку можно отправлять по всей базе бота или делать ее сегментированную, чтобы отправки уникальных предложений для разной аудитории бота.
📖 Подробнее про рассылки
📖 Для чего нужны ярлыки
📖 Как создать ярлык
👉 Перейти к настройке

Обратная связь - будьте всегда на связи и общайтесь с пользователями через вашего бота. Например, вы можете самостоятельно отвечать пользователям, которые пишут в бота. Так же для ответов можно подключить чат или форум с менеджерами. В разделе "обратная связь" можно настроить приветствие при первом запуске бота и при последующем, а так же клавиатуру бота с готовыми ответами.
📖 Первый запуск бота
📖 Запуск бота /start
📖 Про настройку клавиатуры
👉 Перейти к настройке

Сценарии бота — самый крутой механизм, который оживит бота. С помою сценариев вы можете играть с пользователями бота в игры, консультировать, собирать информацию и даже что-то продавать. Сценарий можно поставить на запуск бота, сделать с ним рассылку, поместить в любую кнопку и даже дать рекламу со ссылкой на него.
📖 Что такое сценарий
📹 Видеообзор конструктора сценариев
👉 Перейти к настройке

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Telegram Desktop App Not Working on Windows?

Whitelist Telegram in Windows Firewall

When enabling the VPN, changing the location on the VPN, or disabling it does not work as expected, continue with the rest of the fixes. The Windows Firewall protects your computer from viruses by blocking programs and apps from untrusted sources. In some cases, it can also affect the functioning of everyday apps like Telegram. Therefore, it is imperative to ensure that the Firewall doesn't block Telegram. You can do this by whitelisting Telegram in your Firewall settings. To do that, follow these steps: Open the Windows Control Panel. Go to Windows Defender Firewall. Click on Allow an app or feature through Windows Defender Firewall. Windows Defender Firewall Settings in Windows 10 Control Panel Check the Public and Private boxes for the Telegram app in the list. You may need to manually add Telegram if it isn't there already. To do that, click on Change settings in the Allowed apps window. Click on Allow another app... and copy the path to the folder where Telegram is installed, or browse to it. Then click Add. Don't forget to check the Public and Private boxes after adding the app to the list of allowed apps.

Как работать с пользователями бота

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