Newsbox نیوزباکس | United States America (US)

Create: 2023-05-14 Update: 2024-06-07 16:02:23

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به‌طور معمول وقتی فردی برای محصول یا خدمتی پول پرداخت کرده باشد اما احساس کنند چیزی که دریافت کرده کمتر از انتظاراتش است، اعتراض می‌کند.

بعضی‌ها اعتراض‌شان را با تماس تلفنی به شما بیان می‌کنند. بعضی‌ها ممکن است با ثبت تیکت در سایت یا ارسال پیام در شبکه‌های اجتماعی احساس خود را بیان کنند.

اما خیلی وقت‌ها واکنش‌های منفی در شبکه‌های اجتماعی شما را متوجه اعتراض مشتری می‌کند. مثلا توییت اعتراضی که تصویرش در استوری اینستاگرام می‌چرخد، یا کامنت‌های تند و کنایه‌آمیز زیر آخرین پست‌تان.

در این تصاویر ۸ نکته ارزشمند بیان کرده‌ایم که در هنگام برخورد با واکنش‌های منفی به شما کمک می‌کند به اوضاع مسلط باشید و از افزایش بحران جلوگیری کنید.

👈 توضیحات این ۸ قدم را در لینک زیر بخوانید:

https://newsbx.com/customer-support/respond-to-negative-comments/

🆔 @newsboxdotir

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