【客服专员】
岗位职责：
1、通过在线聊天工具与主动咨询的客户进行实时有效的沟通，解决客户提出的疑问，有效的安抚客户，达到良好的客户体验；
2、有效协调客户需求和公司其他部门的信息传递，保持紧密联系，保障客户提出的问题得到快速响应与专业的处理，追踪处理进度，回访处理结果；
3、针对客户对公司产品，流程和服务的正负面评价，做好归类总结和反馈
任职要求：
1. 中专以上学历；
2. 打字速度50以上/分钟；
3. 良好的沟通能力，优秀的协作能力；
4. 有较强的服务意识；
5. 接受倒班；
6. 有较好的心态和抗压能力，性格开朗。
薪资12K，绩效3K
餐补12000P，房补20000P，10小时月休4
In recent times, Telegram has gained a lot of popularity because of the controversy over WhatsApp’s new privacy policy. In January 2021, Telegram was the most downloaded app worldwide and crossed 500 million monthly active users. And with so many active users on the app, people might get messages in bulk from a group or a channel that can be a little irritating. So to get rid of the same, you can mute groups, chats, and channels on Telegram just like WhatsApp. You can mute notifications for one hour, eight hours, or two days, or you can disable notifications forever.
With Telegram, you can send messages, photos, videos and files of any type (doc, zip, mp3, etc), as well as create groups for up to 200,000 people or channels for broadcasting to unlimited audiences. You can write to your phone contacts and find people by their usernames. As a result, Telegram is like SMS and email combined — and can take care of all your personal or business messaging needs. In addition to this, we support end-to-end encrypted voice calls.
Telegram is a messaging app with a focus on speed and security, it’s super-fast, simple and free. You can use Telegram on all your devices at the same time — your messages sync seamlessly across any number of your phones, tablets or computers.
Telegram is for everyone who wants fast and reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps and powerful file sharing options. You can appoint admins with advanced tools to help these communities prosper in peace. Public groups can be joined by anyone and are powerful platforms for discussions and collecting feedback.In case you're more into pictures, Telegram has animated gif search, a state of the art photo editor, and an open sticker platform (find some cool stickers here or here). What's more, there is no need to worry about disk space on your device. With Telegram's cloud support and cache management options, Telegram can take up nearly zero space on your phone.
Unlike WhatsApp, Telegram is a cloud-based messenger with seamless sync. As a result, you can access your messages from several devices at once, including tablets and computers, and share an unlimited number of photos, videos and files (doc, zip, mp3, etc.) of up to 2 GB each. And if you don't want to store all that data on your device, you can always keep it in the cloud.Thanks to our multi-data center infrastructure and encryption, Telegram is faster and way more secure. On top of that, Telegram is free and will stay free — no ads, no subscription fees, forever.
Yes! Voice calls are currently available to users around the world.
Many modern travelers appear to struggle with managing various aspects of their finances simultaneously while abroad, such as banking, budgeting, investing, trading, and saving. It is important to have apps installed on the device that will help you carry out these necessary tasks.
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