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Create: 2025-06-25 Update: 2025-07-04 17:04:24

Крупнейший российский банк полностью импортозаместил решения в сфере коммуникации

Как рассказал на GigaConf2025 старший вице-президент Сбера Кирилл Меньшов, банк полностью перешёл на собственную платформу SmartContactPlatform, заменив решения Avaya и NICE в системе клиентских и внутренних коммуникаций. Разработка шла четыре года, а сейчас на новой системе уже работают более 20 тысяч сотрудников, обрабатывая свыше миллиона обращений в сутки.

Платформа распределяет нагрузку между 30 площадками, выдерживает высокие нагрузки, легко масштабируется и полностью соответствует требованиям информационной безопасности РФ. По информации разработчиков, ее надежность составляет 99,99%

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Telegram Chat Without Permanently

As a frequent Telegram user, you may want to keep some of your messages hidden from view without permanently deleting them. You can do that quite easily if you’re worried someone may accidentally catch a glimpse of your screen while you’re on Telegram, possibly seeing messages they aren’t supposed to. Here’s how to safely tuck them away.

Крупнейший российский банк полностью импортозаместил решения в сфере коммуникации

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