Тинькофф пробивает очередное дно

Create: 2024-05-07 Update: 2024-06-04 21:17:36

Тинькофф пробивает очередное дно - сотрудники, похоже, сами оформляют заявки на клиентов. Сначала поступает звонок из банка с предложением рефинансирования. А потом в личном кабинете чудесным образом появляются заявки, даже если клиент отказался от услуги. При этом аннулировать заявки категорически отказываются. Ни горячая линия, ни чат поддержки никак не реагируют. При этом уверяя, что клиент сам их оформил. Закрыть заявки обещают после рассмотрения, но рассмотрения не происходит и заявки продолжают висеть в личном кабинете. Дело доходит до того, что клиенты пишут заявления в полицию о мошеннических действиях со стороны банка.@BlackAudit

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