👨‍💻 This week we launched the first batch of Telegram Business features. Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for quick replies.

That’s just the start — we are shipping more Telegram Business features this month. One of these features will revolutionize how people interact with chatbots. Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats. With AI, these chatbots can bring customer service automation to an entirely new level.

The new Bot APIs for developers will become available later this month, all for free. Stay tuned — more exciting stuff is coming for businesses and developers on Telegram this season.